Kitchen and Bath Remodeling Customer Testimonials
We are Sacramento’s most trusted kitchen and bath remodeling company for a reason – our commitment to your job and our steadfast commitment to your complete satisfaction. Every job is important to us…whether it’s simply a new bathroom countertop or a whole-house remodel complete with designer kitchen and master bath retreat. Since 1976, we have helped thousands of homeowners throughout the Sacramento area realize their dream kitchens and bathrooms. We absolutely love what we do.
FACT: 75% of all our projects come from ecstatic homeowners we’ve completed work for or from a direct referral of a friend.
Generally speaking, we prefer to let our customers do the talking for us. Feel free to browse third party websites such as The Better Business Bureau or Angie’s List where customers have shared their first hand experiences about working with us. Kitchen Mart is a proud recipient of the Angie’s List 2011 Super Service Award. Each year, Angie’s list presents its Super Service Award to companies that have maintained a superior service rating. Fewer than 5% of companies on Angie’s List meet these stringent requirements.
In Conclusion, trust your remodeling project to Kitchen Mart:
- Your satisfaction is guaranteed.
- We’ve been building dream kitchens and baths for over 42 years.
- 75% of our business comes from a repeat customer or a referral.
- Our proprietary job flow system keeps your job on time and budget
- We love what we do
Words from Ecstatic Homeowners..
“Dear KitchenMart Associates:
Janet and I take this time to express our most heartfelt and deepest appreciation for your remarkable service; your focus, care and concern that you have displayed during the time frame of our kitchen remodeling project. Every single detail that we can possibly imagine has been addressed so timely and thoroughly, and the end product truly speaks volumes. We are truly very happy customers of yours and can definitely say that we will consider you for future projects as well as recommend you to our family and friends. In fact, Janet and I have already been elated to spread the word about you guys and we are still constantly promoting you.
Thank you again sincerely from our hearts!”
Erwin & Janet & Family. Elk Grove. April 2019
“Good morning to Pam, Tim, Dave, Heather and Marisa:
Finally, our project for countertops and full backsplash is finished. It was very nice to have Kitchen Mart to get this project done since the first day Heather contacted us on 1/17/2019.
We have to thank you all of you for your time, patience, and understanding to bear with us through many times of changing our minds, especially we really appreciate Tim that gave us the last chance to change the countertops from White Cliff to Delgatie, otherwise it would be a disaster if they were all White Cliff. Actually, when the White Cliff backsplash for cooktop was put on, it looked odd with Delgatie and Anh wanted to put a hold right there. But after contacting Tim and everything was installed, it came out nicely. Now, the outcome is: the kitchen looks beautiful, fresh and airy even when the lights are off. We love it. We are sorry that we don’t have a picture yet sending to you since everything is not in place.
Again, we thank you very much all of you receiving this email for helping us with this project that makes our retirement more enjoyable. And also please convey our thanks to:
– Anthony for his very detailed and professional work in template
– Andrew (responsible for fabrication) for making very nice shapes and edges
– Demolition team: Zach & Carlos for their hard work
– installation team: Chom & Josh for their work
– Natalie at front desk for friendliness and helpfulness
– others that we met and talked but did not know the names
And lastly, we don’t forget Marisa who dedicatedly helped and worked with us most of the time before the project transferred to Mr. Tim Doscher.
Thai & Anh. Sacramento. March 2019
Hi, Tim B. has finished today; we are so happy with the final result. The kitchen is so much nicer with our counter tops and backsplashes replaced with Cambria! We are 100% happy with the job your terrific Kitchen Mart team has done! Every person who came to our home was skilled, professional and personable. Please thank everyone for such a fine job! All that is left is for us to show off our kitchen to our neighbors and hopefully send business your way! Thank you so much. – Roger and Kathleen. Roseville. March 2019
“..Just wanted to send a note to you and your team. My counters look super and stunning. I am extremely happy. I also want to express how wonderful your team was. They were thorough, detailed, clean, timely and did a great job, up to and including setting the time on my new microwave after installing. It’s that kind of customer service and details that really shine through. Thank you” -Chris C. Placerville. January 2019
This letter is in your response to your request for an evaluation of your service and work on our recent bathroom remodel.
- We were very pleased through our initial contact, consultation and planning.
- Your sales consultant, Susan Broaddus was professional, prompt and helpful.
- We especially liked the schedule of work profession and the fact that you adhered to it. The hard part was waiting the three months for work to being on the project. IT WAS WORTH THE WAIT!
- The progression and quality of workmanship was excellent from tear out to final inspection.
- Kudos to your workmen – KC Christensen, Tim Pelesky, Robert Candelas and Felipe Gaspar – all professional and helpful.
All of you work crews are welcome to work in our home in the future if we decide to remodel anything else. We have already recommended your company, and will continue to do so.” Sincerely, Lester H. Sacramento. October 2018
“Greg….thanks for a pleasant, professional visit today. Every interaction I have had with Kitchen Mart staff underscores I’m dealing with a terrific, reliable company.” – Sherry, Elk Grove. October 2018
“Hi Folks, We wanted to Thank You for your level of service and quality of work. Everyone working on our project was outstanding. We are so happy with the finished product. Dan, Thank You for your valued help in selecting the product, colors and keeping me away from the thought of DIY demo. Great People and Great Company… Thanks Again… Best Regards” – Mike & Paula, Folsom. October 2018
“Just want you to know we are extremely pleased with your company. Approximately two years ago our kitchen was beautifully updated by Kitchen Mart. Two days ago , however, I called and spoke with Amanda who was effecient and responsive to my predicament. (Our kitchen faucet was out of commission.) She offered two solutions!
Your employee, Adam, is to be commended as he represented KitchenMart in an outstanding manner! He was pleasant, professional and installed the sink faucet quickly and without incident. We especially appreciated his flexibility and and punctuality. A= Awesome D= Diligent A=Amiable M=Master of his trade.
We will certainly return to KitchenMart for future remodels and continue to refer our friends and neighbors. Thank you,” – Mike & Linda, Sacramento. June 2018.
“Hi Andy and Susan,
Thank you so much on the great job that Kitchen Mart did in our kitchen. We love how it turned out and enjoy our new kitchen very much. Everyone that we encountered was professional and very skilled with their specific trade. We did not experience any of the horror stories associated with a kitchen remodel that we have heard about from others. Kitchen Mart has the right remodeling formula to ensure success and satisfied customers.
It was a pleasure doing business with you. Thanks again.” -Brian and Karen, Sacramento. June 2018.
“We want to acknowledge the kindness, care, and professionalism of both Don and Milo. They were a pleasure to work with. We particularly appreciated their nightly clean-up that made our life a little less chaotic, as well as their willingness to accept requests for shelf installation! Clearly, Kitchen Mart has a customer centric culture, and Don and Milo are shining examples of how to please a customer. We have already recommended Kitchen Mart to several friends based on our excellent customer experience.
Our entire experience, from our first visit to your showroom, the initial measurement appointment, the consultation with the project manager, and the actual installation, was outstanding. We are thrilled with the end result.
Thank you again!” – Paula, Auburn. May 2018
I wanted to let you guys know the counters your team installed look absolutely amazing and the team that you guys had on my project were great!!! I typically wouldn’t ever write a review especially at a time where I am slammed and going through a complete remodel of two of my homes, but the guys that came out and honestly were incredibly professional & just so easy to work with. Honestly the whole process with Kitchen Mart was just organized, easy, professional and I just wanted your team to know how great they were. Marisa was really friendly, easy to work with and just on top of the whole process. Mike A. was super friendly as well & helpful when he came out to do my measurements. The installers were just really cool guys and super easy to work with, even while 4 other contractors were working on the house. At a time where a quality contractor is harder to find then a needle in haystack, Kitchen Mart exceeded everyone of expectations and earned a loyal customer. Thanks” – Ahmed H, Sacramento. May 2018
“Hi Tim, wanted to tell you that Edgar did a terrific job on the grout! Beautiful! Actually the entire project is really perfect. Thanks so much for all the expertise.” – Judy and Deane, Rocklin. April 2018
“Jeff & Kathy,
I think it was Shakespeare that said “All is well that ends well”, I am going to add to that “ends well and very beautiful”. Edgar & Will just finished the kitchen and it is all that I had envisioned it to be. It is beautiful, …… so beautiful that I have forgotten my few moments of frustration (lol). I give many thanks to all of the guys who worked on the kitchen, they were kind, professional, skilled and above all so patient. I found them not only skilled craftsmen but decent, respectful young men. Please let them all know how grateful I am to them and to you, Kathy and Jeff as well. Gratefully yours, – Lillian H., Sacramento. April 2018
“Dear Mr. Hollars
We recently had Kitchen Mart remodel our kitchen and two bathrooms at our home in Rocklin. The project included a complete cabinet refacing and replacement of countertops and sink.
The project started with the help of Kim and Jim Howard in the Rocklin office to get us through all the choices and decision we had to make. They were both great to work with.
Knowing how stressful a kitchen remodel is, we were not looking forward to the project, but from the moment the demo started to the end of the project, we were exceptionally pleased. The attention to detail and the precise work that Milo and Jeremy did at our home made the project all worth it and we even had some fun in the process. My wife and I tend to have high standards for the work done in our home and we want you to know that the results for their work exceeded our expectations.
Many of our neighbors were curious about what we were having done and we did not hesitate to let them know that Kitchen Mart is the place to go for a kitchen or bath remodel. In fact, a neighbor of mine by the name of Lois has Kitchen Mart do some work at her home as a result of seeing our new kitchen.
We used Kitchen Mart for another kitchen remodel about 14 years ago when we owned a home in Folsom. We didn’t even consider using another company this time. Your company had high standard then and it is great to know that those standard have been maintained. Keep up the great work! ” Mike & Debbie, Rocklin. March 2018
To say that I was very impressed and extremely happy with the job that Kitchen Mart did for me is almost an understatement. You and your employees really came through for me and I’m so appreciative. I now have a beautiful new kitchen that I’m so proud to show off.
All of the KM people assigned to my job were professional, polite and very skilled – they really knew their stuff,
John Mize: No-pressure salesmanship, really knew his stuff. Very pleasant person. John also offered some good ideas on several items that I took advantage of.
Andy Ritchey: You kept my project right on schedule and did an amazing job with the rendering/drawings. That you got all the kitchen measurements detailed so precisely was quite impressive.
Brandon Williams: Brandon was such a hard worker and really kept focused on his work. I would daily get amazed at his various skills – electrical, plumbing, etc. He seemed to be able to do it all. I appreciated his patience with me when I had to make important decisions on the correct placement of certain things. He never made me feel hurried.
Drew: Drew was such a pleasant and polite guy – and a very hard worker.
Rudy: Rudy is a ROCKSTAR in my book. His skill and confidence at the refacing of cabinets was so impressive – and he seemed to do it so effortlessly. He was very good at explaining to me exactly what the process was going to be. I enjoyed his calm demeanor which helped me relax about that park of the job.
Rudy really came through for me when he followed up on my possible desire to upgrade to under-cabinet lighting. If he hasn’t taken the initiative and checked with you the next day, I would have missed out on one of the outstanding featured of my new kitchen. That lighting is the cherry on top of the sundae and it happened all because of Rudy’s diligence.
Slav: Slav did a skillful job of installing my quartz counters. I know getting that slab to fit given the difficult garden window situation wasn’t easy – but he did it. KM came through for me in making that happen. I especially did not want to have a “step up” of the counter in that area. It would have been heartbreaking to not be able to have one straight piece out to the window.
I had a lot of skeptics telling me it couldn’t be done – that I had to have the “step up” – but you guys did it!
Robert: Robert was not only a very, very skilled tile person, he was an extremely pleasant person to work with. I felt he was willing to go the extra mile by being patience with me to make absolutely sure I was going to be happy with the grout color I had originally chosen at Styles N Tile. I was having doubts about the color at the very last minute and he left me know he was willing to change colors if that’s what I decided. As it turned out, I stayed with my first choice and the backsplash result is perfect.
Kitchen Mart’s phone crew:
I don’t want to leave out the ladies who took my calls whenever I needed to call with questions or concerns. They too were pleasant and helpful.
I look forward to recommending Kitchen Mart o my friends and neighbors (and already have). Your firm was a pleasure to work with. And I can now scratch off “Get New Kitchen” from my bucket list. Sincerely” – Carole, Gold River. March 2018.
“I give you a 10. I think I’ve got the best kitchen in the whole world and I designed with Kitchen Mart that the best they have the best prices they work with you and they take care of things thank you Kitchen Mart” – Barbara N. Citrus Heights. February 2018.
“I just wanted to thank you for sending Russ out here today. He did a fantastic job and I was pleased he was able to finish up all the remaining tasks in one day. I’m having an impromptu gathering here tomorrow night and it will be nice to show off my new bathroom.
I’ve appreciated the workmanship throughout and am very pleased with how my bathroom turned out. I met the new neighbor who will be moving next door and his place will need lots of TLC. I’ve already told him about Kitchen Mart… Anyway, thanks again for the professionalism demonstrated by the entire staff and for putting up with all my requests. 🙂 It istruly appreciated!”- Carla D. Sacramento. January 2018
“I just wanted to let you know how much we appreciated working with your team. Everyone was very pleasant, helpful, and seemed really dedicated to doing a first-rate job—took pride in their specialties. The on-site crews kept on-schedule and addressed unforeseen quirks as they arose. We’ve sung your praises to others, but wanted to be sure that you heard first-hand that we greatly appreciated working with the Kitchen Mart team! I don’t have emails for everyone who helped transform our kitchen, of course, but I trust you’ll pass on our gratitude. Happy New Year!” – Leslie K. Sacramento. January 2018.
“By Christmas Eve, everything was done and we had all of our boxes unpacked and things put away. Honestly Lianne the kitchen turned out truly gorgeous. We had about 25 people over here that night and the design was simply perfect for entertaining! Everyone commented on the design, materials and craftsmanship. They loved the cabinets, the countertops, backsplash and lighting. The small glass cabinets were filled with our artwork and everyone noticed those too. And the dining room was perfect for entertaining, just perfect. Everyone kept asking what the countertop and backsplash were. Mike and I are sincerely proud of our new kitchen! Every decision we did together made this a truly dream kitchen. My sister in law Patty F. was also so excited about all the design elements. I believe you are already working with her on her kitchen design.
To say we are delighted is an understatement. Everyone who sees our new kitchen comments truly loves it, we’ve been dubbed the new party place, lol. Mike and I have already started thinking about what we want to tackle next in the house. I’ll send you some pictures real soon. Thank you again for all you’ve done to make our dreams come true.” – Denise J. Gold River. December 2017
“My wife Carla and I would like to thank you for a job well done!!! This was a large re-facing project consisting of the entire kitchen, 3 bathrooms, a laundry room and linen closet. I especially want to thank Milo and Scott for their professionalism and attention to detail. I travel a lot for work and I was very comfortable leaving my wife alone to deal with the project. They are true gentlemen. Sincerely” – Larry S. Folsom. November 2017
“We’re happy the project is finally finished and we LOVE our new kitchen! It was great working with your team at Kitchen Mart. We had a few hiccups along the way, but it all worked out fine in the end. We’ll recommend you highly. Regards – Julie C. November 2017
“Hi Andy..thanks again for a successful project! Kitchen Mart is on my “you gotta use these people!” talking points when anyone asks who did the work. My friend, Barbara, who was at the house Monday was there every day of the project on my behalf and she absolutely concurs! I also suspect she’s a little envious of my beautiful new kitchen (shhhhh).
I appreciate your attention to detail; courtesy; and team direction that ensures a quality result. You have a great team!! Thanks again”- Anne C, Sacramento. November 2017
“We are thrilled with both of our bathrooms and have enjoyed the process. Please share with your coworkers that the staff we worked with were all more than accommodating and a pleasure to work with.” – Tim & Lisa, Sacramento. September 2017
“Lianne is a very talented professional. She was courteous, thoughtful, patient, and helpful. She listened to what we wanted then gave us her professional opinion. She gathered up all the ideas and designed the perfect kitchen. She created a computer image of our new kitchen so we were able to view it before the construction. It was no less than marvelous! Highly recommend Lianne creative skill.” – Phil & Nora D, Carmichael. August 2017
“Hi, Kathy, A note to thank you for your ideas and advice which have resulted in my luxurious new master bath. I’m completely delighted with all aspects and elements. It turned out more beautiful and convenient than I had expected. All the experts on the Kitchen Mart team worked together beautifully and each applied his individual expertise toward the end result. All was accomplished with minimum disruption and they tidied up before leaving for the day.
Bedrosian Tile is a treasure. My tile is the most beautiful I’ve ever seen and installed perfectly. I am very grateful to you and the Kitchen Mart crew for the lovely master bath I am now pleased to have. Kind regards, – Betty R, Sacramento. August 2017
“Dear Mr. Hollars
I want to take a moment to say “thank you” to you and everyone at Kitchen Mart who helped with our remodel. My husband and I are very happy with the results. The kitchen looks beautiful! Everything, from refaced cabinets, the countertops, the tile work, is well crafted. The room looks as lovely as Andy said it would at the beginning of the project.
The one problem that we had was handled quickly and fairly. We appreciate that you personally attended to it. We would not hesitate to use Kitchen Mart again.
Bob and I have moved many times, and we have lived in several houses. This is the house where we plan to stay. I see us enjoying it for a long time, and especially enjoying our new kitchen.” – Sincerely, Bob & Jane. Folsom CA. July 2017
“We have been impressed and pleased with everything and everyone at Kitchen Mart. Our countertop looks spectacular!” – Dan & Barbara, Jackson. May 2017
“Dear Dave Hollars,
Betsy and I would like to say thanks to Kitchen Mart and all of your staff that we had the pleasure of working with during the remodel of our kitchen in 2016, and the remodel of our master bathroom this year. Every person has been extremely professional and friendly to work with. I know that this sounds a little corny, but we enjoyed having them in our home. What they have created for us is magical. Their skills and craftsmanship are truly impressive. My wife has special needs which the bathroom addresses in elegance and function. Please let everyone know how much we appreciate what they have done to transform both our kitchen and bathroom. To the best of my recollection: Kitchen remodel; Steve King, Mike Hart, Brian, Martin, John, (Paint Guys), Steve & Joel / Bathroom remodel; Steve King, David Starrett, Marlon, Jon, Tim, Steve, Austin and Jacob. You have a special organization. We have been fortunate to have had your staff fulfill our dreams and vision. Thank you!” – Sincerely, Larry & Betsy. El Dorado Hills. April 2017
“Dear Tim D.,
Tim B. installed the sink and cook top yesterday and made all the hook-ups. He made the sink job look easy.
Ingrid and I thank you for your planning and oversight. We are very pleased with our Kitchen Mart experience and the appearance of our kitchen. Best regards” – Bob & Ingrid, Lincoln. April 2017
“Perfect – thank you – All looks good. What a great job you guys did, on time and everyone communicated really well, very professional, the kitchen just fabulous and the installers were very professional even with our giant dog Oliver watching over them. We are very, very pleased! Next we will call you for our bathrooms” – Ken & Christy, Sacramento. April 2017
“I love the countertops and I love the faucet. I told the receptionist when I called in my final payment that we both thought that the installation was the best ever. And since my husband installed cabinets for a living for only 40 years, he has seen many installations of all qualities. The sinks fit perfectly. The faucet is in the perfect position. Hopefully, we will get the backsplash completed this weekend then I will be able to send pictures.” – Liz, Sacramento. March 2017
“To All: Ray and I are totally pleased with our newly remodeled bathrooms. They are beautiful and the matching of the wood is perfect.
We enjoyed choosing what to do in the showroom and everyone was very helpful with good suggestions. The workers that came to the house were all courteous and very knowledgeable about their specific job. We appreciate all the care we received. Thank you.” – Ray & Cynthia, Mather. March 2017
“I just wanted to let you know how much I enjoyed working with Kitchen Mart on my kitchen remodel. This was my first remodel and I had heard many horror stories from friends about the process, so I was prepared for the worse. However, I have to tell you that from beginning to completion the process worked smoothly and like clock work. You and all your guys were a joy to work with. They were professional, knowledgeable, helpful, and just plain fun to have around. You gave me a schedule on day one and stuck to it. Thanks.” – Greg & Zoe, El Dorado Hills. January 2017
Yes, we are absolutely thrilled with how your design turned out! Thank you so much for working with us and listening to our needs. Your attention to our details along with your patience and understanding made this project such a pleasant experience.
We wish you a Happy Thanksgiving and a joyous holiday season.” – Greg & Sylvia, Roseville. November 2016
Dear Lianne, Mike, Igor, Edgar, tile guys, Nick & whoever else was here,
Thank you all so very much for the beautiful workmanship in our kitchen & for your promptness, tidiness, friendliness and so much more.
We will definitely recommend you to our friends.
Thank you Sincerely, Sue & Jerry. El Dorado Hills. October 2016
It has been an absolute pleasure to work with all your employees in the remodel of my kitchen. They are excellent representatives of your company and it is no wonder your business is such a success!
The work of the demolition crew, carpenters and tilers exceeded my expectations in the finished product. Everyone knew their job and in most cases, knew when and where to fill in and help out to complete the project on time. Everyone seemed happy to be working with each other and to be working for Kitchen Mart. I never heard one complaint about the working conditions or having to do a job that wasn’t specifically their area of expertise. The men were always cleaning up behind themselves, respectful and trustworthy. I always felt comfortable with them in my home and for them to be here when I was not on site.
I will gladly recommend your business to anyone who has any concerns or is asking for a referral.
Again, it was my pleasure in doing business with all your employees, including the ladies in the front office, Heather and Marisa.” – Jonna, El Dorado Hills. November 2016
“Your Kitchen Mart Team did a beautiful job with our tile floor and Quartz counter top in our bathroom. The demo team did a very good job as well. They were on time, efficient and very nice guys. Whomever does your hiring does an excellent job. Each team worked very well with each other. We appreciate your customer service very much, especially with having only one bathroom! We will definitely recommend Kitchen Mart to family and friends. Thanks again!” – Randy & Dawn, Carmichael. October 2016
“Kitchen Mart just finished a project to install custom cabinets and countertops in my kitchen. This was my second project with Kitchen Mart.
The Kitchen Mart portion of my kitchen upgrade project turned out very nice, everything fits perfect, it is exactly what I envisioned.
My whole experience with Kitchen Mart was excellent. Let me define what I liked about your overall product, professionalism and excellent customer service:
- Sales: Jim Howard responded quickly to my request for a quote, the contract negotiation went well and I felt I was given a fair price.
- Project Management: Andy Ritchey responded quickly to laying out the project and got my project going quickly. He made sure the schedule was adhered to. He answered questions promptly. He assisted me with figuring my door sizes which was above and beyond his scope. Any issues were quickly resolved. His field craftsmen worked as a coordinated team, were schooled on the contract parameters and there scope of field work.
- The office talent I worked with: Pam, Kim, Heather were very professional, nice to deal with and responded quickly with any requests I had.
- The field talent technicians were very professional, very well trained and high quality craftsman, provided excellent customer service, were timely, clean, caring, courteous and worked the extra effort to make sure I was happy and satisfied with the fit and product.
Once again thank you very much. Sincerely,”- Tom & Carol, Sacramento. October 2016
“Just a short note to let you know how pleased we are with the results of our recent Kitchen Project.
We wanted to make sure that we complimented Carla, Tim, Josh, Marco, Brian, Chris, Anthony, Martin, Richard & Martin for the fine job they did. They were all very well skilled, courteous and attentive to our needs. They represent your company, and what I suspect, is an important business plan objective for your company very well indeed.
We’re very pleased and have recommended your company to two of our friends thus far. Stay Unique. Sincerely,” Peter & Carolyn, El Dorado Hills. September 2016
The completed utility room is more beautiful that I expected. Your craftsmen who worked on the project were professional in every way; arriving at the appointed hour or calling if there was to be a delay. The work area was left clean at the end of the day; they were polite and it was comfortable having them in my home.
It was a pleasure working with all of your staff. Thank you and your craftsmen for this good work and fine job. Sincerely,” – Mary, Sacramento, CA. July 2016
“Wow! What an experience!!
Years ago Sears refaced kitchen cabinets and Home Depot did counter tops in another home I had and it was quite a hassle. I’ve lived in eight states and built homes and dealt with sub-contractors and that was exhausting. So, when I heard about KITCHEN MART I was intrigued. I was told they took care of everything. Intrigued but also a little doubtful. One of my sons, Dan, had been with them a couple of years and he kept bragging about how good they were.
Dan, the salesman, started me on the project and I was impressed from the beginning.
Everyone on the Kitchen Mart team worked well together and were always willing and able to get me the answer to any questions I had.
Poor Dan, I changed the cabinet choice and we started over. The Bisque cabinets look AWESOME. I love my Quartz counter tops from their great selection of choices.
Dan took me to Styles N Tiles and Tom & Lori Offered helpful suggestion with the back splash.
Now for the crew who were in my home for 20 days: Andy the supervisor explained what was going to take place and gave me his card so I could call with any questions I might have.
The demolition crew tented everything that kept my things protected from the dust and were in and out in a day. I also did two bathroom shower stalls at the same time so there was lots of dust but tenting did the job.
It was Randy’s turn and he did the refacing and magically put everything together and was easy to have in my home.
Slav & Will who put in the shower stalls and all the quartz counters in the kitchen, were very efficient and everything looked fabulous when they finished. The counter top over the sink area was one whole piece and all the guys were impressed with the fabricator Andrew’s work.
Then the Backsplash guys came and they too were very professional and did a wonderful job.
I kept waiting for something bad to happen but it never did. The last guys to come put all the appliances in place were also good. I had my kitchen together!!
Through the whole experience I never once felt uncomfortable.
Kitchen Mart’s team all got along well with each other and there were really no hassles.
I really think KITCHEN MART deserves 5 stars for selling and delivering a great product.” –Kae, Roseville CA. July 2016
“We were delighted with the work that Dave Pitts and Joe did in our home. They were very neat and took care of every detail. I am very particular, and Dave was right there to complete every request or touch up. The clean up was good and our home was beautiful when they left. This is our third project under your expert hands. Thank you Kitchenmart. We are happy to recommend you!” – Llona & Walt, Gold River. July 2016.
“Your crew did an awesome job and finished a day early. Everyone was so nice and considerate. Whenever we had a question your men would stop and take their time to answer us. Everything that we were told would be done was completed.
Here are some examples of Kitchen Marts excellent customer service: We asked to have a few more led lights installed and it was done without a problem. When the water softener was removed I called Kitchen Mart and Chris was sent over to fix the problem. Within 2 hours we had running water. The sides of the fireplace were to be done with small pieces of marble. Martin advised us that it would not look good. Martin had travel to several tile stores to find the marble. We are glad we took his advice.
When we lived in Millbrae, the remodel of our bathrooms was a disaster. The contractors did a poor job and when we called them to come back and fix their mistakes they never returned our calls. Thank you Tim, your crew and Kitchen Mart for making the kitchen remodel a blessing. ” – Ed & Sonia, Gold River. July 2016
“Lianne did an excellent job helping me to achieve a stylish and functional master bathroom remodel. She is detail-oriented, really listens and pays attention, points out potential problems before they occur, is knowledgeable about products, and is very personable with a great sense of humor. Lianne responded to my questions in a timely manner and offered great advice about color and material choices. I highly recommend Lianne!” – Rick & Alyson, Folsom. June 2016
“Dear Mr. Hollars,
This thank you is a bit past due.
At the time Toni and I decided to upgrade our kitchen, we like many homeowners didn’t know where to start. We talked to friends, we went around looking at showrooms, learning about products, options for how to bring a project together and the volumes of decisions to be made.
Kitchen Mart was selected as a result of the up-front efforts of Jim Howard. Jim was extremely professional and personable. He provided all kinds of information, schematic views, product choices and design ideas. Jim followed through, was accessible by cell or email and was patient in our decision process. Mega kudos to Jim.
Subsequent to getting into contract, the entire team was outstanding. Mike Hart as PM and every additional contributor that serviced the job site. Your employees were always considerate, scheduled their appointments, tidy with their work and cleanup, communicated about the plan for the day and follow up items in subsequent days. As small issues arose during the build-out, each was resolved quickly and to our satisfaction.
It is with great pleasure that I offer our experience for future references for KM. We are willing to speak directly with any future prospect considering a kitchen or bath. It would be an easy sell.
Congratulations on building a fine organization that delivers exemplary projects.
In Gratitude,” – Mike & Toni, Gold River. May 2016
“Thank you Andy and crew for EVERYTHING!… we’re so happy with our new kitchen, I still can’t believe it! :)” – Trina & Jay, Folsom. May 2016
“You guys are the best! I wanted to let you know that the new microwave went in without a hitch with all your verbal instructions. Your guy that does the installs (Tim Bylin) always does such an amazing job – everything was so beautifully put together from the original installation that it made replacement/adapting so easy. Bless him! And thank you always for taking my calls . . .sadly, it’s rare, and it really IS so much appreciated. After 13 years, Henry’s kitchen still looks like a million bucks and he sings your praises to anyone who will listen. Best,” – Deb. Sacramento. May 2016
“To all –
Many thanks for the nice kitchen & bathroom. Also the new life saving gadgets. Special thanks to Martin & Frankie as they are true pro’s! – Ellen, Sacramento. April 2016
The purpose of this communique is to pass along my observations about the workmanship, attitude, efficiency and friendliness of two of you employees (Lupe & Mitch). Both Lupe and Mitch came to my home and spent all day replacing a Corian sink. They were on time, very positive throughout the entire repairs and replacement and represented themselves as well as your entire organization in a most outstanding manner. If I were the President of Managing partner of Kitchen Mart, I would be very pleased to know that my employees were hard working and represented the company in a very commendable manner.
Approximately 12 years ago, my wife and I had a representative from Kitchen Mart replace our cupboards and entire kitchen with “overlays” which still to this day look just great. Our Corian countertops still look great. We paid a lot of money for all of these upgrades and we believe we in return received great value for our investment.
What I want you to know was just how well Lupe and Mitch worked as a team. They were efficient, timely, answers all of our questions, and took ample time to protect our walls, floors, appliances and kitchen ceiling. They cleaned up their workspace in a most professional manner.
I will once again recommend to my friends, family and neighbors to use Kitchen Mart employees and their products in their home. Your company is certainly not the cheapest out there but I believe the homeowner will receive excellent value over the years by selecting Kitchen Mart as their contactor.
Both Lupe and Mitch are welcome to return to our home anytime in the future. Both gentlemen are professionals, skilled mechanics and very nice people. They also represented your company in a most outstanding manner. Whoever selected these individuals years ago as employees should be congratulated for a job well done.
Please pass along my thanks to both of these gentlemen for a job well done.” – Neil & Janice. Sacramento. March 2016
“We particularly enjoyed working with Frankie who performed the majority of the work on our remodel. He called every morning to inform of us his approximate arrival. He was very knowledgeable and answered all of our questions. The workers always left the area cleaned up before leaving. The Tile installers Steve and Ryan also worked with me during the tile installation as well as taking the time to show possible tile placement for the best effect.” – Teri, Citrus Heights. March 2016
“Lianne, We are very happy with the results. All your workmen were polite on time and very professional. The cabinet man, we think, was excellent at his job and you did your part with your recommendations that were incorporated into our kitchen. All in all the reason you go to a professional.” – Jim & Roberta, Fair Oaks. March 2016
“We love our ‘new’ kitchen! The quartz looks beautiful – everyone from Kitchen Mart did a wonderful job! We could not be happier with the look and how all the work turned out. Thank you for all your help and please give everyone else on the job our heartfelt thanks! – Sincerely,” Dave & Carol, El Dorado Hills. February 2016
“Rich and I thank you and praise the way the job was done. Your men took care to keep the mess at a minimum, the job was done on the schedule you set forth, the workmanship is beautiful. We really appreciate everyone who worked on our kitchen 🙂 ” – Rich & Cathy, Orangevale. February 2016
“Marisa, You are an asset to Kitchen Mart. Not only do you offer a wonderful product, you offer excellent service.” – Maggie, Elk Grove. February 2016
“We worked with Lianne to design our kitchen. This was our first experience with a kitchen designer. Lianne was very easy to work with and readily available throughout the design process and build. She took our ideas and was able to improve upon them, offering suggestions on everything from type and color of cabinets to placement of appliances, cupboards and drawers, and more. We are thrilled with the final product.” –Debra, Sacramento. February 2016
“The overall experience was very good. We had a couple of setbacks but, this is when you see the company’s performance. Each time the Kitchen Mart reacted responsibly and corrected all issues. Special note to the installers on phase 1 and 1. They worked hard, had a great attitude, spoke well of the company and had MY interests as the priority. Great crew, they need to get rewarded well. Thank you.” – Kevin & Star, Auburn. January 2016
We love our tiles bathroom floors. You did a perfect job in your tile choices and workmen you selected.
Never have I seen 2 men work so hard with no one to constantly check on them.
I was taken to Sutter ER the first day of their job, and when I returned home after the new year – the home was spotless.” – Mark & Shirley, Lincoln. January 2016
“You came so highly recommended from a good friend who is a retired contractor that we did what we never do and got one bid on our bathroom remodel. It was a risk, but we were not sorry! The job went smoothly and we were particularly happy with all of the people who did the actual remodel. Their workmanship was excellent, they were professional, friendly, willing to trouble shoot some small things that came up and we felt comfortable with them in our home when we were away. After some awful remodel stories from friends, I’m glad we trusted our friend’s recommendation and our instincts and had you do the job! We love the bathroom! Thank you so much!! – Peter & Cynthia, Fair Oaks. December 2015
Although it’s already been a couple of months since Kitchen Mart finished our kitchen and half-bath remodel work, we want to say thank you for the excellent work and specifically recognize the team that helped on our project. We are extremely happy with the quality of work and craftsmanship of our new countertops, tile, and related work. First and foremost, we want to say how much we appreciate Mike Hart’s project management. He made sure the project went smoothly, but more important to us, he made sure he understood what we wanted and worked to make it happen. He was responsive to our phone calls and questions and truly made us feel like our satisfaction was the crucial element in getting the job done right. Our experience, starting with John Ryan to the last of the “punch list” work completed by Jeremy, was very positive. Everyone was very professional, took pride in their work and strived for perfection. They communicated throughout the job and cleaned up the work area at the end of each day. Please pass along our sincere thanks and appreciation to everyone who worked on our project:
Ray and Marlon – demolition
Edgar and Rudy – laminate and carpentry
Anthony and Ed – quartz
Ricardo and Edgar – tile
Arthur – hookups
We will be remodeling our master and hall baths sometime in the next year or two and we will definitely return to Kitchen Mart when the time comes.
Sincerely,” Keith & Jennifer, Carmichael. December 2015
“Dave & David,
I have been a long term Kitchen Mart customer and recommender. Clearly the quality of the work is important but what separates one company in your industry from another is “will they be around in the future?” and “do they stand behind their work?”. Kitchen Mart gets a big YES in both categories. Donald Roberts came on Friday, a day after David’s visit. I was so impressed that Kitchen Mart responded so quickly to the report of a problem that first surfaced in a minor way many years ago. You have a wonderful representative of Kitchen Mart values in Donald Roberts. He was very analytical, knowledgeable and persistent in diagnosing an unusual problem with the shower door assembly. His customer relations skills were great and he conveyed a desire to satisfy the customer. Several times he referenced the values of Kitchen Mart ownership. I am very willing to complain if something is “not right”, but also feel it is important to acknowledge performance above the average and above expectations. Regards” Madeleine, Sacramento. November 2015
“Hi Tim, We had our final inspection for our kitchen on Friday and it reminded us that we wanted to send a quick message of thanks to you and your team. We are beyond happy with how our kitchen turned out! We really appreciated you and your team’s professionalism, quick response to concerns and quality work. We will definitely use Kitchen Mart again for future projects. Thanks again,” Jessica & Matt, Sacramento. November 2015
“Absolutely loved having Kitchen Mart complete our dream kitchen reno! Each and every one of the workers were skilled, professional, and fabulous to deal with! Raul and his craftsmanship was the absolute best! Each of them were extremely respectful to our needs and our schedules. Each of them met the deadline as promised, and our project manager, Mike, was awesome to do business with! No question about it – we chose the right company to make over our kitchen!” – Daryn & Darlene, Folsom. September 2015
“We can’t thank you enough for the way you provided us with an updated kitchen. Tim D and the crew were organized, efficient and all did excellent work.
Tim, Ray, Anthony, Slav and Brian not only worked well as a team, but all had a good sense of humor and made the project fun. Their advice and hand holding on the smallest details was greatly appreciated as they finished each phase of their work.
We would choose Kitchen Mart again, and will be proud to recommend them to our friends.
Big thank you for the cheese board from Cambria. Sincerely,” Liz & Shel, Granite Bay. September 2015
“Hi, Just wanted to let you know that we are very happy with our new kitchen…The cabinets turned out great and we were very impressed with Rudy’s craftsmanship and attention to detail. He also cleaned up each day which we appreciated. We love the new countertop also. So just wanted to say thanks and let you know we have been pleased all around with our experience and everyone involved in completing our project. Thanks,” – Sara, Elk Grove. September 2015
“Marisa was awesome. I just referred her to someone this morning as a matter of fact! Love the Cambria product, and very pleased with Kitchen Mart. Glad to have met you guys.” – Brian, Ione. August 2015
“Anthony, Josh & Ed,
Thank yu for sharing your skill and expertise to install my kitchen countertops. I’m totally pleased with the results! Wishing you continued success at Kitchen Mart.
Sincerely,”- Beverly, Carmichael. August 2015
“The re-facing turned out better than I could have imagined. I think the technician did more than required. He even repaired something inside my cabinet that I have been trying to get my husband to fix for years. The project started and finished on the days I was told. The final cost was exactly what I was quoted. I highly recommend Kitchen Mart. Everyone we dealt with from the initial contact, to the quote, to the final measuring, to the technician doing the work, were great. Great customer service. Thank you,” – Roger & Linda, Colfax. July 2015
“Dear Mr. Hollars,
First I’d like to thank you for the lovely cheese board. It will be enjoyed for many years.
I would also like to comment on how delighted I was with the service your company provided. The workmen who came to my home were professional in every way. They were on time, polite and respectful of my home. The counters look lovely and fit perfectly.
In the past I’ve had several negative experiences with some other companies so it was with relief and gratitude that I witnessed the demeanor of your employees. Thank you again for the good work. Sincerely,” –Karen, Rocklin. July 2015
“Dear Lianne and Mike,
I’m thoroughly enjoying my kitchen. Of course most of it was finished weeks ago, and I have loved every minute of it. But by now I have truly learned to appreciate what you all have done for me. The cabinets are beautiful, what a good idea to put in mostly drawers. I love the lighting! I’m still learning to use some of the perks of the appliances. I just love walking into the room.
I’m sending my thanks not only to Kitchen Mart in general and to you specially; but I also want to thank the individuals who worked on the various parts: Art Aguayo, Kevin Nichols, Anthony Moss, Slav Kutsenko, Edgar Mendoza, Tim Bylin and Jake McKoy. Marisa and Kim were always so helpful and patient.
If I left anyone out, please let them know how much I appreciate everything that they did to help make this a wonderful, fairly painless experience.
Thank you for your professionalism. I’m looking forward to working with you again – when I figure out what to do! Sincerely,” – Kathy, Sacramento. July 2015
“Hi Tim D.
A big Thank You again to all your crew for a great job. I am sure I will forget some names but wanted to comment that Brandon, Chris W, Ray, Brian, Anthony, Martin, John, Josh, Ed, Tim B, and Steve all did their part to help make our kitchen a beautiful one. The tile and counters were done with such wonderful attention to detail and all the hookups and finish work were completed with a high level of professionalism. They have made this set of customers a very happy and grateful one. Thanks again,” – Richard & Kathy, Fair Oaks. July 2015.
“To whom it may concern,
Kitchen Mart recently refaced our kitchen cabinets. I would like to commend the professionalism and helpfulness of all Kitchen Mart personnel.
Marisa, our first contact at Kitchen Mart, was most helpful in showing us what Kitchen Mart was able to do concerning remodeling services. She is also the gracious and helpful voice on the end of the phone line whenever I have a question.
Maura, the sales representative, was extremely helpful to us in choosing the design elements for the project and taking the initial measurements for the cost estimate and finalizing the contract.
Mike, the project manager, kept us informed of any issues that arose during the installation and was most helpful in resolving them.
The electric appliance installation crew was knowledgeable and proficient. They discovered two electrical issues and reported one to Mike who immediately contacted us for a satisfactory resolution and later they discovered and fixed a problem with the size of the trip fuse for the oven at the electrical distribution box.
Last but certainly not least, Jeff Stockdale, the installer, did an excellent job refacing the cabinets. It was evident that he took pride in the craftsmanship of his work. He kept us informed of each step of the process, was careful to keep the work area neat and clean and always did his work in a way that would emphasize quality over time or expense. Jeff even installed two utility trays under the sink and stovetop free of charge after my wife informed him that I intended to deface the inside of the undersink cabinet door by mounting a sponge basket. Instead of cutting individual pieces of laminate to glue to the cabinet face with the appurtenant seams at the joints Jeff would glue a whole sheet of laminate to the face of the entire section of cabinets and use a router to cut out the openings in the cabinets. The result – no seams on the cabinet face. This method is wasteful of material but makes for a very neat installation. Finally, a new oven, microwave and ventilation hood over the stovetop required modification of the existing cabinets. This work was completed in the same exemplary manner as all the rest of the work.
Needless to say for any additional remodeling needs we will be going to Kitchen Mart.” – Kurt & Nancy, Folsom. June 2015
“Thank you for a great job. The crews from the demolishers to the end at the last tile piece, everything was great. What a crew! Your company is just the best! Such professional guys. I was a house builder for years but your crew is just the best. You have some great guys working for you. Everything turned out so great, we don’t even want to cook it in because it’s so nice. Everything’s perfect. I will definitely recommend you guys.” – Rusty & Joyce, Roseville, June 2015
“My experience with Kitchen Mart for bathroom remodeling remains highly satisfactory. The first time around, shortly after moving into my Powell home, they replaced the tile counter with quartz and put in new sinks and fixtures. This time the work in both bathrooms was focused on the shower/tub area and included new tile surround, new oil rubbed bronze fixtures, and sliding glass doors. Guest bath also included new tub and toilet.
I was reminded again about why we like this company…all of the crew were exceptional, communicating clearly, doing quality work, and allowing me to work in my adjacent den without distraction. They were tidy, too, cleaning up every afternoon, and the final results in both bathrooms are superb! Eric, the project manager, was always prompt in answering questions by email, even on weekends. I had some special considerations that included safety (master shower area is a step down with large garden window often found in Powell homes), and esthetics, and the extent to which I wanted to be involved in choosing materials – so I can truly say “high five – we nailed it!” – Judy, Gold River. June 2015
“I just wanted to thank Kitchen Mart for your guidance and professional workmanship while transforming my two bathrooms into works of art. I wish to thank Frankie especially since he did most of the job but also wanted to say thank you to Ricardo who worked hard to make my tile design pop. The whole team all deserve a big thanks who worked on my project – it turned out better than I ever dreamed!” – Ron & Lana, Lincoln. May 2015
“We just wanted to thank the crew at Kitchen Mart for a job well done! We had an issue with the countertop in our Motorhome, and are so glad that we approached Kitchen Mart for a solution! The skill and workmanship that Lupe displayed in dealing with a rather large crack across the countertop was very much appreciated, and together with the attention that Marisa provided in setting up appointments made our experience at Kitchen Mart so easy. Thanks again for a job well done!” – Peter & Judy, Sacramento. May 2015
“Dave, I want to start with what a great group of crews you have. The two fellows that came and tore everything out were super neat, very nice, made it very easy for me to be able to put things away that night! I believe it was Anthony that made the templates. Very precise – did choose to do it differently than you had sketched out and explained his reasoning. The two fellows that did the installation were here on a cold rainy day. Also very neat, nice. I tried to make them a pot of coffee – they said no. I tried to get them to sit inside to eat – they said no. Their work was beautiful. They worked a long day and came back the next day to finish. We couldn’t be more impressed your company. Thank you,” – Marianne, El Dorado. April 2015
“Thank you! A job well done. All of your staff were wonderful.” – Tom & Alex, Roseville. April 2015
“Hi Jeff…We want to thank you & your crew for changing our old, ugly kitchen into a new beautiful kitchen. We love it! We are very happy with our new kitchen. We also like where our spice rack is. Thanks for the idea. We have received many compliments on our kitchen. You and your crew did a great job! We will highly recommend Kitchen Mart to anyone who wants their kitchen remodeled. Thanks again for everything!” – Calvin & Kathy, Sacramento. April 2015
“…my kitchen is BEAUTIFUL! I truly appreciate the courtesy and professionalism shown by each and every employee at Kitchen Mart. And your streamline proficiency made the project seem effortless. Thank you for the superb job!” – John & Janet, Folsom. April 2015
“Thank you very much for the great job on the new bathroom. And my kitchen is still great too!” – Virginia, Sacramento. April 2015
“Dear Carla, Tim, and the Kitchen Mart Staff:
We just had our bathroom remodel completed last Thursday and just had to let you know how pleased we are with the results! Kitchen Mart far exceeded our expectations and we are so happy with our two new bathrooms – Thank you!
Carla, you made us feel very comfortable right from the start. We felt that you really listened to us as we discussed all our concerns, needs, and wants and took that all into consideration.
Tim, you, Frankie and the crew were extremely pleasant to work with. Frankie’s professionalism, diligence, and conscientious workmanship were greatly appreciated.
We thank you for making this remodel a wonderful experience. We would definitely recommend Kitchen Mart and look forward to future projects. With great appreciation,” – Eileen & Joe, Sacramento. April 2015
“Many thanks to you & your team for my beautiful kitchen. I love it and cannot wait for Kitchen Mart to do my bathrooms in a few weeks. A great job!” – Sharon, Roseville. April 2015
“I have to say in renovating our home on our own and dealing with all kinds of people, Kitchen Mart by far was the best. From the moment we met Lianne and the care and effort she put into our project I was thoroughly impressed. She emailed me right away with any questions and or concerns. She is insightful and new exactly what we wanted and always pointed us in the right direction. She is awesome. Next was Anthony. Anthony took the time with me to go over all the steps that the team was going to take with our kitchen remodel. He met with me at my home and walked me through the areas that he had questions and made sure he got it right. He answered our phone calls (even the evening ones!) and was extremely pleasant and at no time did he say we could not do something but rather he found ways to make what we wanted happen. The counter top crew of Slav and Ryan were awesome! They too took the time to go over with me what they had done and how they did it. They were meticulous with each step of the process and took their time and did it right. I did not meet the back splash crew, but their workmanship was par none. They handled our kitchen as if it was their own. This is a top notch company! I want Kitchen Mart to do our bathroom too! Thank you!”- David & Michelle, Sacramento. March 2015
“Kitchen Mart did a remodel in our kitchen recently. We have had other kitchens remodeled in other homes and this was by far the best experience. They delivered on time, as promised and are very reasonable price wise. We got several estimates and a general contractor friend, who was unavailable to do the work met with us and KM and he rightly felt they were the best option. He also honestly added that he thought they were a better pick then he would have been if he had been available. He did a 1,000 sf addition for us several years ago and if I were building a home I’d hire him – so his endorsement spoke volumes!
Since I’m retired I was able to be around during most of the work and interacted with almost all of their employees. They’re all very knowledgeable in their craft and great at their jobs. Unlike a lot of companies who sub contract work out, KM’s uses their own staff. They have tilers, electricians, cabinet workers, demo guys, appliance installers etc., who are very talented and skilled at their jobs and are all VERY customer service oriented! Besides their professionalism, they are very team focused, by that I mean you NEVER hear one complain about the work another did. They support each other and their focus is on WINNING (viz., doing the best job for the customer)! In other companies it’s not uncommon to have one sub contractor complain about the work another sub has done and then YOU lose. I heartily endorse Kitchen Mart and highly recommend them for any work they do.” – Art & Karren, Auburn. February 2015
“Maura, our salesperson was wonderful. She explained everything down to specifics, she also help me pick out my colors and design regarding tile, counter tops, style, etc. Our project manager (Jeff C) was great and helped out when he had time and the crew was great as well, clean and professional. I have recommended Kitchen Mart to my family, friends and co-workers for their house remodel needs. I will be using them in the future for my bathroom upgrades. Thanks so much for all your have done for me. My kitchen is the “BOMB”. I love everything about it” – Jana, Citrus Heights. February 2015
“The final product is PERFECT. Please extend our thank you to the many workers who made it all happen. Especially our project manager and the “finisher” that was here today. All the workers were professional. We have definitely recommended Kitchen Mart to our friends who are looking to update their kitchens. Thank you” – Phil & Eileen, Dixon. December 2014
“Just wanted to thank you for my beautiful bathrooms and for finishing on time!!!!! We love it! Your guys were great as usual – special thanks to Frank and Jon – so helpful and courteous. I was so busy babysitting I wasn’t there when they left.
Thanks to Kathy for her excellent help in design and product choices and making things so easy.
I am appreciating this time off until we finish the last bathroom.
Please extend my thanks to the rest of the crew. Warm regards,” –Sharon, Sacramento. November 2014
“Kitchen Mart did a superb job on my bathroom. Everyone that showed up to work on the project showed the utmost professionalism. I am so pleased with the outcome.
My mother used Kitchen Mart in a kitchen redo, as well as my sister, and I also used Kitchen Mart in my last home on a new kitchen. I can tell you that our family loves Kitchen Mart and would highly recommend them. Thanks for my beautiful new bathroom.” – Jennie, Folsom. November 2014
“Dear Mr. Hollars
In acknowledgement of Kitchen Mart’s donation of a Shitake color Caesarstone Quartz countertop for our classroom kitchen, the Independent Living Skills Transition Program of Rocklin Unified School District would like to express our sincere thanks and gratitude. It is a most kind and generous gift!
With 30 students now in our program, we were greatly in need of a larger prep area for cooking lessons. We have recently formed a “Bow Wow Bones” business in which we make dog biscuits from scratch-mixing, rolling them out and cutting the shape and then packaging them for sale. Our new lay-out space make this process much easier!
We would also like to comment on how wonderful your staff was in helping to make our new countertop a part of our kitchen. Ruth was professional and efficient in dealing with us and Josh E .was right there to install the countertop and cleanup. Both were very pleasant and most helpful. All efforts are much appreciated.
In a world that grows busier by the day, we are grateful for you taking the time to contribute to our program. We thank Kitchen Mart for choosing to be part of what makes our program special-that of caring people. Action like this are what help to make small communities a whole. With sincere thanks.” – Kathy O’Hagan and the students, Rocklin. October 2014
“Dear Kitchen Mart
Many thanks again to Kitchen Mart! You are the most conscientious company ever and your employees are superb. Igor recently fixed a minor problem with our kitchen cabinet. He was prompt, courteous and very precise in his work. He also left the work area spotless.
I have recommended Kitchen Mart several times to my Gold River neighbors and will continues to do so. You are the best!
Gratefully” – Olivia, Gold River. October 2014
We would like to say thank you and let you know how much we appreciate your staff doing such an excellent job regarding the finish problem with our kitchen cupboards.
Under Andy Ritchey’s direction, the removal of the door and drawer fronts by Blake went smoothly with no mess and little disruption to us. Jeff Stockdale did a beautiful job refinishing the remaining surfaces and reinstalling all of the refinished doors and drawer fronts, etc. again with no mess and little disruption to us. All work was done in a timely and professional manner.
After having your company remodel three bathrooms, service porch and kitchen over the years, we would not hesitate to recommend you to others.
Sincerely” –Wayne & Cheryl, Elk Grove. October, 2014
Please pass this on to Dave Hollars as well and all the installers who worked so hard and went above and beyond the call of duty to make this look wonderful. The boys who installed the countertop did an outstanding job and were very diplomatic and informative with the customer (I got there late and missed being introduced, so I don’t know their names – sorry! Please tell them though how much they were appreciated.) Tim finished the appliance installations today and is he ever awesome in a challenging situation. Never loses his cool and as professional and helpful as can be. Thank him again for us.
Anthony and Kathy, thank you again for a job well done and all your patience in pulling this together. Marisa and Kim as well have been more than helpful to all my clients this year. All that helpfulness helps close sales. I cannot tell you how much it means (and unfortunately how rare it is) to have someone who is willing to listen, work collaboratively, and make a project work no matter what. THANK YOU! Best”- Debra V. Elk Grove. October 2014
“Just finished our mini remodel of our kitchen and we can’t say enough about how great the whole process went! Every detail was considered by their team and they made sure everything was perfect. John and Mike we’re amazing and made sure everything happened according to the timelines they set. We’d use them again in a heartbeat.” Kevin & Gretchen, W. Sacramento. September 2014
“We recently had Kitchen Mart update our master bathroom. Our project was completed on time and on schedule. I liked that the price for each element was clear in the contract instead of a global fuzzy figure for the job. One or two employees arrived at 8:30 each morning and worked like busy beavers until 3:30 pm each day. The best part was that every employee was friendly, courteous and helpful. I never felt hurried to make a decision, or pressured to spend more. When we made requests the answer was always “We can do that”, and the final result is absolutely gorgeous.” – Jay & Linda, Carmichael. September 2014
“Here were the project goals – Create and entirely new kitchen design to resolve several issues in the current kitchen. Do it in exactly 30 days and stay within budget. We carefully interviewed (4) different design firms in the requirements phase of the project, which assisted us to narrow it down to (2) vendors including Kitchen Mart Inc. By the time we had to choose it was clear that only Kitchen Mart could meet all of our objectives with the least risk of error.
If you have ever attempted a project like this, you need to understand that many things can and will go differently than you plan. This is why you need to consider selecting a vendor that has the experience, depth and dedication of doing it right, or you risk ending up with a result you will not be happy with.
Kitchen Mart earned 5 stars on each and every phase of the project. Kathy Starrett, our designer LISTENS first, then uses her deep experience to show you designs to meet your objectives. Because she has the experience, she knows how to design to meet both your needs and the teams that will follow to build the kitchen. Once you are set on a design, Kitchen Mart will assign you a Project Manager (PM) who then will coordinate all the teams required to handle your project. Our PM (Josh) was there so often, our dog tried to go home with him.
Each team that Josh brought in (Construction, Cabinets, Counter Tops, Tile, Appliance Hook ups) were all at the level of ‘Craftsman”. There is nothing more important that having people with their level of skills, creating your kitchen.
I asked for, and received approval to film the entire process, from start to finish. I compressed that 4 week project into a 10 minute video originally to keep my wife aware of the work effort (she was out of country for the entire month). What you will see if you watch it, is how quality looks when sped up.
Kitchen Mart Inc. hit every project goal, on time, on budget and when my wife returned home, the look on her face was worth the work. See for yourself and tell me when you watch the before and after, that you did not say “Wow”. Go ahead, try it….youtu.be/4BzpjvUVv5c
I asked many of my friends before the start of the project and all of them who knew about Kitchen Mart has nothing but positive comments. This eased many of my concerns. But being there during the project every day, I saw for myself just how good they are. If you are serious about quality and professionalism in your home, your choice is simple. It’s Kitchen Mart Inc.” – Joseph, Sacramento. August, 2014
“The job was to completely demolish a very small (6x8) bathroom in a cinder block home. This is a one bathroom home.
The bathroom sink has a leaking hot water valve and hose, and the tup/shower control and faucet leaks. I was told by plumbers that they need to be replaced which would require extensive demolition of tile ,etc. It was easier to replace and remodel all flooring, wall tiles, tub/shower, sink, reface cabinets, install vent fan, replace lighting and countertops.
I received estimates from 4 contractors. Three were in the same ballpark as Kitchen Mart. The Kitchen Mart estimator, Steve King, was very professional, arrived in a timely manner, and provided me with an estimate in just a few days. As I was comparing estimates I had a number of follow-up questions which were answered completely and timely.
Kitchen Mart had previous experience with cinder block homes and was able to give me an estimate which accurately reflected the actual costs. The allowances for tile, etc., were right on. The other estimates either had very low fixture and tile allowances or higher cost estimate. I know my actual costs would have been higher had I selected a different contractor.
The other advantage to Kitchen Mart was that they do not sub-contract out any of their work. This was another advantage over the other bids I received.
The only disadvantage was a very long lead time. But it was well worth it. The 1940’s pink and maroon bathroom is now a stylish and beautiful black, white and gray that is still consistent with the style of the house and the original design concept. The workers were outstanding. Eric, the project manager was very helpful, responsive. The entire crew was outstanding and the prep and tile work was exceptional. I have absolutely no complaints and would use them again anytime. The entire staff of Kitchen Mart were delightful to work with, always polite, responsive and dedicated to providing outstanding customer service.” – Diane, Sacramento. June 2014
“Kitchen Mart finished my new kitchen in February 2014 and I couldn’t be happier. They are the nicest group of people to work with. They are friendly, knowledgeable, understanding, professional & patient. They helped me from beginning to end with so many decisions. I had gone to both big box stores & they were very nice but I felt I needed something more & found it at Kitchen Mart. They helped me put the whole picture together and made excellent recommendations all along the way. My designer gave me suggestions & information based on my lifestyle & tastes and she was absolutely right on with her recommendations. The cabinet guys were so nice and did a fabulous job & were very patient with me going in and out trying to pick paint colors for my walls. My cabinets are gorgeous!!! I have quartz countertops…also gorgeous and the installers were so professional. They were so quick and efficient you could tell they knew exactly what they were doing. Marisa in the office is so sweet and so supportive during the whole process with my multitude of questions. Martin who did my backsplash did a fabulous job and has a really good sense of humor. And then there’s Andy my project manager who was so calm throughout the whole ordeal and kept telling me it was going to be beautiful…and he was so right! Tim who put it all together at the end is amazing…he had to practically take my refrigerator apart completely to get it into the teeny tiny space I had to put it in…but just kept looking at me and telling me no problem & he had it all up and running in no time. I’ve gotten so many compliments on my kitchen…it truly is fabulous. My husband and I are always asking each other what we like best and we can’t decide. It’s all so beautiful. I would recommend Kitchen Mart to everyone and we will be going back to them when we are ready to do out bathroom for sure! Thank you soooo much!!!” – Pamela, Walnut Grove. June, 2014
“We thank you and the entire Kitchen Mart Team for a great job. Everyone who has seen the kitchen has complemented on the quality of workmanship. Thank you also for the quality and professionalism of everyone who worked on the project. Please convey to each of your team members our appreciation of their work and effort to make the experience of a torn up house as tolerable as possible. We were especially impressed by the clean up that occurred after each day’s work. You have no idea how this helped us in maintaining a semblance of existence during the time when everything was such a mess. It was especially helpful in light of Liddie’s partial disability with a very painful knee and having to live through the ordeal using a walker. If any of your workers desire to stop by to see their work in a finished state, they are more than welcome. It has been a pleasure to be served by the BEST!
A “shout out” THANK YOU to each and every one from Kitchen Mart who had a hand in our project.” Sincerely – Wesley & Liddie, Fair Oaks. June, 2014
“Belated thanks for a great job on the bathroom. As you know, based on our prior experience with kitchen mart we didn’t bid the bath with anyone else. We were confident you would do a good job and our expectations were more than met. Everyone from Steve designing to Randy installing to Ricardo working Saturday to get the tile in was professional, personable, patient. Little things matter…like showing up on time, helping with all the decisions to be made, cleaning up at the end of the job. We don’t take this for granted!
We also appreciate your efforts above and beyond with our slate problem…the only glitch in the whole project. Your frequent communication and extra efforts to help find tile ensured that when the bathroom was done we actually liked it! Ellen, Sacramento. May, 2014
“Kitchen Mart did an excellent job of replacing our countertops, backsplash, kitchen sinks and hardware. They were very professional and provided assistance in all stages of the project.
After checking all of their product lines, we chose a Cambria Quartz countertop and have been very happy with the choice. When we noted that one of the edges had not been completely finished, the owner came by to check the product. He determined that additional finish work was required and correction was completed immediately.
We told them that the project needed to be completed in time for a family party on Easter and it wound up being completed a day earlier than promised. The party was a great success!” – Richard & Colleen, Fair Oaks. April 2014
“We continue to be amazed at how beautiful our kitchen turned out and how wonderful our experience with Kitchen Mart was! Carla and Lianne had so many great ideas and were incredibly helpful and easy to deal with during the planning process! Jeff was extremely knowledgeable, capable and professional. He made a very big job seem easy, even when we decided to make some not-so-easy changes! We could not be happier with our experience and the results! Everyone at Kitchen Mart was absolutely top-notch!” David & Tracy, Granite Bay. March, 2014
Your crew recently completed kitchen and bathroom remodels in my house. I couldn’t be more pleased with the quality of the work, and the professionalism, friendliness and cooperation of your crew.
I very much appreciated everyone from Jim and Eric, through Wes, Anthony, Rudy, Scott, Tim, Slav, Jaime and Steve, and the showroom people, Marisa, Kim and Jacob.
I will certainly recommend Kitchen Mart to my friends. Thanks very much!” – Don, Sacramento. March 2014
“Dear James & Dave,
I don’t often write letters of commendation, but the team that worked on our house the past two weeks were so outstanding that I thought you should know how much they were appreciated for a job well done. We had our kitchen cabinets reface and new counter tops installed in the kitchen and master bath. Everyone, from our initial consultation with Jim Howard down to the last fixture installed by Josiah C., each team was a joy to work with. They all arrived on time each day, were dressed professionally and appropriately for the job they were doing and they had a tremendous work ethic which is something of a rarity these days. They were all clean cut, had great attitudes and were aware and respectful of the Company and the image they wanted to uphold. They worked hard and did not abuse their time on the clock and the house was kept as clean as possible considering the work they were doing. They all were highly skilled for the work they were assigned and their attention to detail astounded me. Again, this pride in their work is very rare. Each company should be so fortunate to have such dedicated employees. We had one minor glitch when the bathroom counter arrived fabricated for a single rather than a double sink but your team was on top of it and a new counter arrived the next day. It is that type of customer service that is so important to me and Kitchen Mart deserves an A+ for their timely response.
While everyone who worked on our house deserves a commendation, I particularly want to mention Slav, Josiah C. and most importantly, Raul. These three gentleman are a tremendous asset to Kitchen Mart and because our experience was so positive, I will recommend your Company to anyone I know who is looking to have their kitchens or baths remodeled. If they are fortunate enough to have these three men work on their homes, they will be more pleased with the result. Raul, in particular, deserves a special kudo. He was there for five and a half days, most of the time by himself, and the re-facing work he did was beautiful. Everyone who has seen the kitchen remarks on what a beautiful transformation it is and that is a flection of the quality of Raul’s work.
Last but not least, I cannot forget to mention your showroom staff and support. They were all wonderful in helping us with the material choices and gave us guidance on some of the finer details on the products we had to select from. Without their help and professional insight, I am not sure we could have the results we did.
Thank you to everyone. Sincerely,”- Paul & Deborah, Elk Grove
“Dear Mr. Hollars. My husband and I want you to know what a beautiful remodeling job your crew did in both our kitchen and bathroom. Your crew are all very professional and knowledgeable. They all worked so hard on making this old house look great. We sincerely appreciate Maura’s expertise. She has great design skills and we enjoyed working with her. Sincerely” – Jan, Penryn
“Mr. Hollars, over the course of our kitchen remodel, 17 different Kitchen Mart employees worked on our project. All were professional, friendly and understanding of our vision. From our first contact with Jim Howard, ending with the fine finish work of Tim. Andy was especially helpful during the process. You have put together an exceptional group of talented people, you must be proud of them. From start to finish we couldn’t be more pleased. We would recommend your company to anyone. The finished product speaks for itself!” – Larry & Linda, Auburn
“Thank you for your service to us over the past 10 years. You have helped us with a kitchen, 2 baths, and laundry room remodel which we have enjoyed. Your craftsmen are dependable and talented. We would recommend your company to any one needing updated repairs. Sincerely” – Gary & Joanne, Elk Grove
“I want to thank you and Kitchen Mart for arranging for the Toto toilet to be installed. We are pleased with the new toilet and Frankie’s installation.
Kitchen Mart really does deliver a quality product. I only wish that we had used Kitchen Mart to do our kitchen remodel 6 years ago. Our friends in Gold River had their kitchen remodel done by Kitchen Mart, and they were very pleased in all regards including the timeliness of the installation.
Looking forward to doing business with Kitchen Mart in the future.” – Chuck, Davis
“Dear Kitchen Mart Family,
This is a very belated ‘thank you’ to your company owners and employees. I am referring to your company refinishing our kitchen cabinet drawer fronts and doors this past November. Your company remodeled our kitchen in 2002. About 10 years after the remodel we started having a problem of a white substance showing up on the cabinets. When your production manager checked the cabinets he said there was a problem with the finish used in 2002, and that Kitchen Mart would take care of the problem, by refinishing the doors and drawer fronts. It did take a while to get this done, but we commend the men who did the work. They were all very pleasant and professional. We are very pleased how the doors and drawers look new.
We are amazed to know a company would take care of such a problem like this after so many years. We have certainly told other about you standing behind your product.
I love my kitchen again. After 11 years we still get compliments on the looks and workmanship of the kitchen. Again a sincere ‘thank you'” – Curtis & Vera, Fair Oaks
I just wanted to sing the praises of Kitchen Mart once again. You guys are the standard of the definition of Customer Service. We had a defective LED module in one of the can lights in our kitchen and Josh replaced it today in less than five minutes.
All of your people from the person answering the phone to the person returning a call to schedule service and the person coming to the house are courteous and friendly, show up on schedule and as always do a great job.
You’ve remodeled our kitchen twice in the last 19 years and if we ever do it again I would not look for another company and always recommend Kitchen Mart to anyone considering a kitchen redo.
Thanks again, we still love our kitchen and feel free to use our names as satisfied customers.” Dick & Gail, Citrus Heights
“You have a great team at Kitchen Mart! We have beautiful new Cambria counter tops and you have people who do the job with expertise worth praising. We could not have even dreamed that the project would go so smoothly and the results would be all that we desired.
After seeing the results of our kitchen remodel, we have decided to move forward with the next project. Of course, we want Kitchen Mart to do it! This is our third project with you.
Steve King always makes the ordering and planning go smoothly. Marisa at the front desk was great taking care of payments and paperwork. Andy made the project happen right on schedule! Anthony Moss was an expert measuring the stone. Everything fits perfectly. Josh & David installed the counters with perfection. Tim re-installed my appliances with ease and care. What a wonderful experience!
Thank you so very much! You are all awesome! So is our kitchen!” – Walt & Llona, Gold River
“I am writing this letter to commend two of your installers, Justin and Chris. About ten years ago, Kitchen Mart redid my kitchen. It was a wonderful remodel. About three weeks ago, my kitchen drawer refused to move. I had several different neighbors try to fix it for me and also asked my handyman. No one could fix it. Friday, as I was walking my dog, I saw one of your trucks parked in front of my neighbor’s house. Justin and Chris were waiting until their 9:00 appointment. I told them the story about my kitchen drawer and they offered to come take a look at it. They walked to my house with me and fixed the drawer.
I wish to commend them for helping me in this way as it was something many companies would not have done. I have always been a big fan of Kitchen Mart and recommend your establishment to people who ask. This just makes my recommendation that much more enthusiastic.
I give special thanks to Just and Chris and to Kitchen Mart for hiring such professional people.” – Nancy, Carmichael
“Dear Mr. Hollars:
We are writing to acknowledge the excellent work done by Kitchen Mart staff on the remodeling of two bathrooms in our house during March and April of this year. This was the second time we used Kitchen Mart, and we chose your firm again because of our very positive experience with the work done by your firm and want to make sure to acknowledge the staff involved in our project.
KC Christensen was lead for our project and spent nearly six weeks in our house remodeling two bathrooms. KC’s performance was outstanding in every aspect of our job. He was pleasant and professional throughout the project. He was on time every day, was always courteous and respectful, and started and ended every day by asking if we had any concerns or questions. KC kept us well informed about the status of our project and explained his progress every day. He was responsive to every request or concern we expressed. When we were unhappy with the paint color we had chosen for the bathrooms, KC immediately assured us that he would repaint and helped us pick a better color. The quality of his work was excellent, and he demonstrated skillful project leadership when other Kitchen Mart staff assisted him. KC is the primary reason we were delighted with how our bathrooms turned out, and we think he is a tremendous asset to Kitchen Mart.
We also want to acknowledge Steve King, the sales rep for our job, and David Starrett, the project manager. Steve was very helpful during the development of the project specifications for our job, particularly in helping us reduce the cost in a few areas without sacrificing quality. While taking measurements for our job, David offered a number of suggestions for our project that were very helpful and enhanced the end result.
We appreciate the excellent work done by Kitchen Mart staff, especially KC Christensen, on our bathroom project. We will continue to recommend your firm to others and wish you and your staff many more successful years. Cordially” – Len & Rita, Sacramento
“Dear Kitchen Mart, thank you! You are an easy sell. Once the neighbors see the quality of the work, they all want a new kitchen. – Charles & Vicki, Davis
“I couldn’t be happier! I love my cabinets, my counters and my new appliances from Manuel Joseph! Thank you so much! – Michael & Nancy, Rocklin
“Maura Eastwood and Rin (the cabinet re-facer) were particularly outstanding in their interactions with us and the services they rendered. However I should add that we were very satisfied with the performance and work that all the craftsmen rendered. Overall we are very pleased with the final outcome, and will not hesitate to recommend Kitchen Mart to our family and friends.” – Robert & Elizabeth, Roseville
“Dear Mr. Hollars,
George and I want to thank you for the wonderful job Kitchen Mart did on our remodel. All of your employees were professional, considerate and compassionate, as well as willing to share their expertise and opinions when asked. I particularly appreciated their respectful language and behavior and never felt uncomfortable with them in our home. The experience was sometimes a little stressful but always fun, and the result was worth every second!
While all of the craftsmen were wonderful, George and I would like to recommend Kathy Starrett, Josh Anspach, Edgar and Tim. They were especially helpful and are indeed, special people.
Thank you again for our beautiful kitchen and the opportunity to work with Kitchen Mart.” – George & Davina, Carmichael
“Dear Mr. Hollars,
WE LOVE OUR “NEW” HOME! It was exciting to watch the workers do their jobs, and we were impressed by their willingness to listen to us, answer questions, help each other, show up on time, clean up after themselves, do high quality work, be a great team….top of the line!!! And, thanks to Kathy S. for her helpful suggestions and ideas. We camped out in the midst of the rubble and confusion, but wouldn’t have missed the action! Every day was exciting and showed progress! We’d be happy to recommend Kitchen Mart to everyone! Give us a call and come on by for a visit.” – Laurie and Chuck, Roseville
“We think the kitchen looks really beautiful. I appreciate all the hard work and the professionalism from the staff at your company. Any issues we had were dealt with promptly, and everyone was really nice to work with.
I really liked the way you gave us a timeline and calendar of all the work that was to be completed – that really helped us a lot with our scheduling, especially dealing with getting 3 dogs out of the house or locked up for the days your crews were at our house. I have told many friends and family about your organization and shown them our kitchen and they too think it all looks wonderful.
I want to thank all of you for your help and expertise in getting our kitchen to be so much more functional and to look so great. We love it.” – John & Vicky, Sacramento
“This is our 2nd contract with Kitchen Mart. Both projects were done in a very complementary manner. It is easy to understand that your best advertisement is word of mouth of satisfied customers. We will do our best to keep this tradition. All of the people involved with our project are worthy of recognition. Both Maura and Jon Carr are to be complimented for their work and professionalism. Job well done!” – Ron & Carol, Orangevale
“Working with this company was great! Kathy our designer made wonderful suggestions and gave us a beautiful design before we signed our contract. The project superintendent Josh sent us a detailed schedule before demolition began with who would be working at our home and what they would be doing on which day. The work crews were always on time, very friendly and clearly experts at what they do. They wasted no time and always cleaned up before they left for the day. We thought we’d have to move to another home to get the kitchen we wanted. Kitchen Mart gave us that kitchen. We love it. We would definitely use this company again and look forward to remodeling the bathrooms with this company.” – Glenn & Donna, Sacramento
“Do not recall names, but the men who did the tear-out and the men who installed the counters and tile were impressive–very efficient, meticulous, professional, and we especially were appreciative of their thorough cleaning up each day by vacuuming all around both inside and outside where they were working. All the workers were very good, but those who did the tear-out and the counter and tile installation were especially impressive.” – Sharon, Granite Bay
“Great job. Very responsive. Every person involved who came to the house did fine, communicated well, were pleasant and knew what they were doing. Kitchen, bathroom, “wet bar,” and laundry room work all turned out fine. We are happy with the results.” – Fred & Dianna, Folsom
“Dear Mr. Hollars:
We so appreciate Kitchen Mart’s customer service.
During the ten years since Kitchen Mart updated our kitchen, we’ve been delighted with courteous, timely and professional responses to our concerns about minor cabinet repairs. In each instance your representative solved the problem quickly and perfectly and with no charge. Most recently, Michael appeared as scheduled and expertly made a requested correction.
We’re still very pleased with our kitchen upgrade which looks as if it could have been done in the last few months–style, durability and convenience. Your attention to detail gives us great confidence in Kitchen Mart.” – Bill & Mary Frances, Sacramento
“Dear Kathy and Josh:
Thank you for the beautiful kitchen remodel! Thank you for all the design assistance. Please extend my thanks and gratitude to all your craftsmen. The demolition, cabinetry, electrical work, plumbing, appliance installation, and all the detail work were outstanding. I can’t thank you enough. We are very pleased with the work and the professionalism of your crew. The people at Styles N Tile were also really great to work with. The customer service was wonderful. I appreciated the advance timeline and that you kept to your schedule. Major KUDOS to your staff. It has been a pleasure working with you.” – Gerry & April, Carmichael
“All the workmen were extremely accommodating and helpful in making minor changes and adjustments leading to my PERFECT new kitchen.” – Barbara, Sacramento
“Dear Mr. Hollars,
Cathie and I are writing this letter to show our appreciation for the quality work that was done by Kitchen Mart during the remodel of our kitchen and bathroom. This is our 4th or 5th project with Kitchen Mart and as usual everyone showed up when they said they would, did the work that was planned and completed it on schedule. What more can anyone expect from a contractor? Kitchen Mart is the best.
All the way from the beginning planning with Cynthia Shull, project management with David Starrett, to working with the craftsmen on site, everything went smoothly. We would really like to highlight and praise the work of KC Christensen. KC is an outstanding craftsman. He does impeccable work and he kept us abreast of questions and solved problems as they arose. KC is a real asset to Kitchen Mart. Keep him as long as you possibly can. When we do another project we will certainly request that he do the work for us.
We hope you will pass these words of encouragement on to all those who worked on our projects. They deserve it. Thanks.” – Bob & Cathie, Davis
“We absolutely love our new kitchen. Our family and friends love it too. Hard to believe it only took a couple of weeks. We wish we had done it sooner. You have the best staff and we appreciate all of them. Arthur, Tim, and Rin spent the most time here and we enjoyed their company and marveled at their skills and professionalism. We will be using you all in the future as finances allow. Thanks again.” – Norman & Georgia, Sacramento
“All employees were special, they knew what there job was and did it with a smile and were very professional. We will recommend Kitchen Mart to all our friends and family. Look forward to having work done on other projects in the future. I love the Artisan sink you recommended it’s exactly what I had in mind. It was a great experience, went smooth on time exactly, all the employees were professional, from the cabinetry, tile, counter tops, plumbing, electrician, etc. Everyone was happy and very consciences and never left a mess at the end of each day. And I have a beautiful kitchen! Thank You all for a fantastic job.” – Brooke & Rodney, West Sacramento
“All the Kitchen Mart staff who worked on my 3 week kitchen remodel were excellent – professional, skilled, and friendly. If I could only pick 3 for special recognition they would be: First – Maura Eastwood: Her initial in-home contact w/me was a ‘winner.’ She was so knowledgeable about the company and products available. A car ‘full’ of samples (not quite but very impressive) made it easy to see what K.M. had available (plus a subsequent visit to Rocklin showroom). Before Maura left, she had a computer printout to give me w/an estimate of what my kitchen remodel would cost. I got 3 bids but easily, Kitchen Mart was a cut above w/price and full service (no subs). Second, Mike Hart: My ‘go to guy’ for the entire project. And ‘go to’ I did on more than several occasions. Whether on the phone or in person, Mike was always ready to listen and respond to questions and/or concerns that I might have had – in a timely manner. He definitely is a person who keeps a project ‘on track!’ And third, “Josh” my lighting person. The lighting is perfect! That says it all. In closing, I am extremely happy w/my ‘new’ kitchen. Thank you Kitchen Mart!” – Claudia, Carmichael
“To the Kitchen Mart Staff;
We are sending this letter of thanks and commendation to each and every employee who helped with out recent remodeling project. Everyone involved demonstrated courtesy, care and professionalism.
From the moment we entered the showroom, the office staff warmly welcomed us and put us at ease. Marisa always remembered our names. Our sales representative, Steve King, seemed to understand exactly the right bathroom fittings and kitchen upgrades, and made us confident in hiring this company to handle our work. The reasonable payment schedule and product guarantees increased our comfort level.
Project manager Eric got all the measuring and scheduling done in a timely fashion. The bathroom demolition was done as carefully as possible with real regard to household effects. Ricardo and Edgar installed the kitchen tile back splash with skill and pride. It draws many an admiring word from the neighbors, and we are thrilled with it.
KC and Nate, both polite, thoughtful, and skilled men, were here on time for several days doing the bathroom installation. We cannot speak highly enough of their professional work and attention to detail. The new flooring, toilets and shower are exactly what we had hoped for.
We will certainly recommend Kitchen Mart and its fine employees to anyone who asks about our experience, which was 100% ideal. Thanks to All” – Lorna & Jack, Sacramento
“Thank you for the information on how to care for the quartz countertops and cabinets that Kitchen Mart recently installed in my kitchen.
I appreciate the care and attention to detail shown by Dan Babcock, Andy and all the Kitchen Mart staff who worked on this project from the design phase through construction and completion. At each step, their suggestions and finished work made the final project even better than I had envisioned.
I enjoy my new Kitchen and certainly recommend Dan and Kitchen Mart to others. Sincerely” – Frances , Sacramento
“In 2010, Kitchen Mart remodeled our kitchen and did an outstanding job. The crew stuck to the schedule and were courteous, competent and overall professional. That is why we recently chose Kitchen Mart again when it was time to remodel our master bathroom.
Chris was assigned the task and he completed the entire job within 2 weeks. It was incredible that the young man was able to do sheet-rock repair, painting, plumbing, electrical and installation all by himself. Every task was completed on time and to perfection. During the process, Chris was always pleasant, courteous and personable. He personifies the quality of work that will keep us recommending Kitchen Mart to all our friends.
We should also mention Jim Howard handled the front end sales/contract of both our kitchen and bathroom projects and is very friendly and competent in his work. He is a great first-contact for your company. Ruthy came to our home and helped us coordinate paint and tile colors for our bathroom project. She is warm, gentle and very knowledgeable young lady. When I made payments at the Bradview showroom, Marisa was also genuinely warm and appreciative of compliments I paid Kitchen Mart for the work as it was progressing.
I could go on and on about our satisfaction with Kitchen Mart but suffice it to say that as completely satisfied customers, you will be recommended word-of-mouth every chance we get. Keep up the great work!” – Alex & Liz, El Dorado Hills
“Dear Mr Hollars,
When we first contacted you regarding the chalky residue on our ten year old cabinetry, we had no idea what remedy options might be available to us. The cabinets were no longer new, of course, and these days many companies would have politely said they could no longer help us, blamed the supplier, invoked contractual fine print and/or a statute of limitations.
When you visited our home you immediately diagnosed and explained the finish (zinc) problem and promised to “make it right” for us as we were/are “part of the Kitchen Mart family.
Mike Hart returned the refinished doors/drawers, sanded the walls and reinstalled everything with new “soft close” hinges. Everything is beautiful (and quieter) again and we remain happy to have chosen (and often recommended) Kitchen Mart to remake our kitchen in March 2002.
One again, thanks to you, Mike and all of your Kitchen Mart staff for your response, professionalism and integrity. Sincerely” – Rich & Joanne, Sacramento
“I want to tell you how very pleased I am with my new countertops, sink and the cupboard refacing that your company did for me. Special thanks to Dan, Mike, Josiah and Matt. I have never had such a pleasant environment with workers in my home as I did with these gentlemen. Their politeness, caring honesty and workmanship by far surpass any other worker I have encountered. Thank you. – Ann, Sacramento
“I would add A pluses to all of the above if I could. We are very happy with the updated kitchen Kitchen Mart provided us (refaced cabinets, light frame, oven installation, and open cabinet for microwave). It looks beautiful and works well.
Kitchen Mart staff could not have been easier to work with. It was such a pleasant surprise. We had procrastinated for years having our kitchen updated because of problems we have had with other contractors–most of whom have worked on the outside of our home. We hesitated to have anyone inside after our previous experiences. As it turned out, we were sort of sorry to see Kitchen Mart leave. It was so easy to have them in our home.
Workers and other staff were on time, every time, and arrived and left on schedule. When they left each day, the kitchen was cleaned up and usable for us (admittedly, not as efficient as before the work began, but they went out of their way to ensure that we had access to appliances, food prep areas, water, etc.–couldn’t ask for more). Any problems were brought to our attention before we even noticed them and included solutions which were more than acceptable.
Our project was relatively small but we were treated as though we had given them a very large, expensive contract. EVERYONE we dealt with was great, but we have to especially thank Rudy for his helpful suggestions, solutions to problems, and determination to make us happy on even the smallest items. We really appreciate his quality work, courtesy, and helpfulness. Thank you to ALL Kitchen Mart staff.” – Dod & Hazel, Sacramento
“All of your employees were outstanding, professional, courteous, punctual, very clean work area. No complaints from me and I brag about you to all my friends and neighbors. I would like bathroom estimates next.” – Marsh & Karen, Elk Grove
“Dave, First off, I know it has been entirely too long for a proper thank you but we have been meaning to for months! Every day we use the kitchen and we are so happy! It’s really an amazing transformation. We are still receiving compliments from people who are just seeing it for the first time. So, I think about you and your excited about the project and your generosity to us. We really, really appreciate all that you did for us and we are happy to send any potential business your way. And, of course, if we need anything else done, we know where to go.” – Derrick & Kendra, Sacramento
“From the start, you were wonderful to work with. You heard and saw what it was I envisioned before I even all the way knew myself. Dave and Dave were a very efficient team. Dave does very nice tile work – the counter and back-splash are, exactly, the blending of the “old” and the “new” I had hoped for. Dave Walton was also very thorough in any and all of the work he completed – very willing to answer questions and make sure the work was done to our satisfaction; even willing to talk with me just a bit about other “future” projects. Both were professional and courteous and respectful of our home. Everything was cleaned up/left in excellent condition prior to their leaving each day.
It was great to find out Kitchen Mart had, previously, completed our beautiful kitchen remodel for the previous family prior to our purchasing the condo from them. (Partly because it meant we wouldn’t have to have any of the flooring torn up to have you guys install our new dishwasher, but mostly because we had already been enjoying and experiencing the benefits of Kitchen Mart’s quality work!)
It was a pleasure working with Eric just prior to the start of the job. Our sincere thanks to all! Though a relatively small project, each of you paid attention to detail every step of the way. We would not hesitate to recommend Kitchen Mart to our family and friends.” Gary & Kathy, Elk Grove
“The job went beautifully, and Rudy and Josh in particular were fantastic. They were very patient and that even though it was just an island, they treated it like it was the most important project they had. The end result was a really nice product, and you have excellent employees.” – Sharon, Lincoln
“It’s obvious that Kitchen Mart is committed to customer satisfaction. Your crews are punctual, courteous, conscientious…total professionals. From the first contact to make the consultation appointment through the hook-up process, the company had my complete confidence. Special thanks to Josh and Arthur. I am thrilled with my sparkling, classy new kitchen!” – Ray & Susan, Sacramento
“We love it! We are absolutely thrilled! Everybody that you sent here was wonderful, professional, and we have been raving about you to everyone we know.” – Phil & Deb, Sacramento
“In February, Kitchen Mart remodeled our guest bath and did an excellent job. We had used Kitchen Mart before to completely redo a rather large kitchen with excellent results. Thanks Kitchen Mart! We’ll be calling you again in the future.” – John & Debbie, Gold River
“I am loving my new counter tops! I was impressed with all the guys and how polite and professional they were, especially Eric. ” – Carol, Sacramento
“I am very happy with Kitchen Mart and very pleased with the work. Jon did great work and I was pleased to work with Cynthia. It was refreshing to have a contractor come in and know what they were doing.” – Jim, Antelope
“To all of the hard-working people at Kitchen Mart: THANK YOU for the excellent work that you did on our two bathrooms! Everyone involved from your company, from Maura, David, Jon, Francisco, Chris, Justin, Barbara and all of the other support staff showed patience and professionalism throughout the process. When we do our kitchen in the near future, we already know who we will use: Kitchen Mart! Jon has to be one of the most skilled artisan craftsmen in the entire region. We are thrilled with the end product. Please let him and the rest of your team know that we sincerely respect and admire their performance. Great job!! – Paul & Kim, Sacramento
“Kitchen Mart did another excellent job, and I would use them again for any future projects. Mike and the crew were very professional and courteous, and I would highly recommend them!” – Julie, Fair Oaks
“I just continue to be pleased with the work. Every one of your artisans, because they have such pride in their work, they have demonstrated to me a real concern for the reputation of Kitchen Mart and the standards that Kitchen Mart has set for its workers. They’re always asking if I’m satisfied with the work, so…yeah. Everything’s great. I only wish I had the money to the floors and the new lighting.” – Juan & Ada, Elk Grove
“Dear Josh, This note is long long overdue. We want to thank you again for the great job you and the Kitchen Mart team did on remodeling our kitchen. We are thoroughly satisfied with the excellent results. The service you gave us and the quality of your work is outstanding. Starting with Jim Howard, the whole experience was enjoyable. You, Edgar, Tim and the rest of your crew did a great job, we could not have asked for anymore. Josh, I appreciate your daily attention throughout the project, I felt like I was working with a good friend. Thanks again.” – Jim & Mary, Sacramento
“Hi Cynthia, I just wanted to take a few moments to thank you all so very much for the fantastic job you did for me. My kitchen is just beautiful – even better than I had hoped. From day one, you were so helpful and reassuring. The gentlemen who came to do the work could not have been nicer or have done a more professional job. It is just flawless. Everyone arrived on time, or called well in advance if they were going to be late. They were flexible when I needed them to start a half hour later than usual one morning.. And, they did all they could to keep the dust outside. What dust was generated inside, was quickly cleaned up each day. And, they were kind enough to cover all of my other appliances so nothing was scratched or damaged in the process. They even hung a huge plastic sheet between the kitchen and living room so that very little dust, if any, got beyond the work area. And again, everyone I came into contact with was friendly and helpful and polite. You have such a winning combination of factors and people, it is amazing to me that you even had time to do my job. There is no question but that I will be spreading the words of praise to all of my friends and neighbors (although so many of them know about you already). Thank you again for creating my dream kitchen. I smile and sigh every time I walk by it. – Kathy, Rocklin
“I love my kitchen. You guys did a great job, were very nice, and kept things as neat and clean as possible. I would not hesitate to recommend you to anyone! Thank you.” – Nancy, Lincoln
“Enclosed is my check for the final balance. Thank you to everyone at Kitchen Mart for another job well done! I look forward to working with the Kitchen Mart team on my next project!” – April, Sacramento
“Each employee with whom I dealt was wonderful. Extra kudos to Mike who went the extra mile (literally) to replace an entire section of floor molding to accommodate our desire to match the oak pattern with the older sections nearby. Ours was a small project overall and it was nice to have someone care as much about the end product as we do. Thanks so much!” – Marilyn, Sacramento
“I want to express to you how very happy I am with Kitchen Mart. From the first visit with Maura, I knew this was the right call! She had ideas and experience that far exceeded any of the other bids I had. As she finished up with her bid and put me into Andy’s capable hands, I still had confidence that this company and their employees knew what they were doing and I should be satisfied with the job. The installer, Chris, did a superb job and everything we asked for was accomplished. We realize this was a small job, and some companies will not put themselves out for the small jobs. We were not only satisfied, but we were in awe of how you could produce brand new wood cabinets to match the cabinets that were installed in 1956! Amazing… I have bathroom remodeling to do on our home, and it is clear that Kitchen Mart will be the first on my list to call. Maura and Andy, I hope you will share this as they (supervisors and employees) need to know how very happy you have made this customer. Thank You Again. Kitchen Mart will be recommended to all our family and friends!” – Phil & Diannia, Pleasant Grove
“We love it (new Cambria countertops). The guys were very neat and clean and concientious and did a very nice job. All the guys that came here were very nice, they were very good workers. We’ve already recommended you to several people.” – Leroy & Janie, Roseville
“Just wanted to let you know the job your folks did was absolutely great…..from Marisa at the front counter to the people who did the fabrication of the leaf and for your help when I first came into your shop. Even though our job was a very small one, every time I called in regarding it, Marisa handled it just as if it was as big as any you do and I really appreciate how smooth it all went – and the leaf is a great match with the existing table this it will be part of.” – Curt, Sacramento
“I’m so glad I decided to go that route (cabinet refacing)! I love it! I will, in the future, be referring people to Kitchen Mart. You guys are fast and efficient, and I enjoyed my experience with you.” – Jeanne, Rancho Cordova
“The Kitchen Mart team.. Josh, Kathy, Eric, Edgar, Matt and others I can’t remember your names. Thank you so much for building my new kitchen. I can hardly believe it’s in my house. My husband and I were very impressed with all the staff. Everyone was very professional. ” – Ken & Carlie, Citrus Heights
“Our new bathrooms are just great! Thank you for helping us get started – we wonder why we waited so long! KC just completed final touch-ups last Tuesday and we couldn’t be happier with results of both bathrooms. We love our new masterbath shower, Toto toilets, cabinets, hall desk and floors – the Corian counters and shower are wonderful! Thank you, Cynthia, David, and KC for all your advice, patience, and consideration in completing this remodeling for us. We also send our appreciation and thanks to the rest of the team of installers. Thank you again for everything.” – Stan & Susan, Sacramento
“Thank you so much for our beautiful new kitchen! We told you what we wanted and you did all the rest. So easy! You and all your employees pulled everything together just perfect.” – Steve & Pat, Sacramento
“Thanks to Kitchen Mart and the employee Andy for coming to our rescue to Phil could put the dryer project to completion. We are so grateful that we have a reputable & reliable company we can call for help. We love our kitchen & bath remodel you did for us. Thank you for the wonderful service. With sincerest thanks.” – Phil & Nancy, Sacramento
“We wanted to thank you for all your help and patience while we were trying to find the ‘right’ pattern for the Cambria! It worked out super well and looks great! The ‘boys’ did a great job installing and preparing for the work and the great clean-up. Thanks again.” – Adrienne & George, Lincoln
“Everyone I came in contact with was professional, knowledgeable and made me feel like I was their only customer. The attention to detail and workmanship are outstanding. I have already recommended Kitchen Mart to others.” – Laurie, Herald
“Your installation crews were outstanding and after dealing with another company who installed our floor after our kitchen was completed we appreciated your crew even more. Mike went above and beyond helping us with our cabinets and Tim came out a second time to install our stove when the flooring people could not get it back in. Great company to work with everyone went above and beyond. We love our kitchen. This is our third project with Kitchen Mart” – Jim & Lois, Rancho Cordova
“From my perspective this (the remodel) made my wife really happy and I can hardly keep her out of here. If you want it (your remodeling project) done right and you want it to look right, go with Kitchen Mart”
— Bill Venable
To read more about Bill’s project, click here.
“You can’t ask for more…my kitchen is perfect.”
— Ron and Lori Hirohata
To read more about Ron & Lori’s experience, click here.
“We love It” says Mary Kay. “We’re still getting used to how open it feels and the lighting is great” she adds. Don shares that, “What’s great about Kitchen Mart is that if there was a problem they would take care of it. A lot of other contractors argue with you or make a change order because it wasn’t part of the original design…But with Kitchen Mart they would just take care of it. There wouldn’t be a change order. They would say, ‘not a problem’ and fix it.”
— Don and Mary Kay Jamarck:
To learn more about Don & Mary Kay’s experience, click here.
“My wife and I are impressed with how clean everything is, how well constructed it is and how accommodating Kitchen Mart was in responding to our requests for specific changes…They’re real craftspeople and we’re really impressed overall.”
— Wally Olsen
To read more about Wally’s experience, click here.
“My kitchen means family,” Stacy Says. “It means friends. I love to entertain. With the kitchen I had before I was embarrassed. I can cook some really good food regardless…of the kitchen. But, when you have people over you want to show them something nice. Its’ the heart of my home. I love to cook and cook because I love. My kitchen is home. Happy. Family. Love. Joy. Friendship. Sharing. Good smells. Taste’s. Laughter. It’s the heart of my home.”
— Randy and Stacy Hanks
To read more about Randy & Stacy’s experience, click here.
“They were a very easy company to work with” says Lydia. ” They were reliable, efficient and open to suggestions. They expanded the whole kitchen. It’s really a pleasure to work in my ktichen. It just stays clean longer. It’s a joy to be in my kitchen.”
— Stan and Lydia Betts
To learn more about Stan & Lydia’s experience, click here.
“The results exceeded my dream of what a beautiful bathroom could look like…I never thought it would be so beautiful.” After having horrible experiences with contractors with some previous jobs, Bonnie and Roger share that working with Kitchen Mart was very pleasant. ” I would give them an ‘A’ in every category” says Bonnie. “The quality workmanship is fantastic.”
— Bonnie Wachter
To read more about Bonnie’s experience, click here.
“If you’re a homeowner and your looking for a company that does quality (kitchen/bath remodeling) work, I’d recommend Kitchen Mart without a doubt.”
— Bill Cole
To learn more about Bill’s experience, click here.
“I’m extremely happy. Kitchen Mart did a great job. I would recommend Kitchen Mart to friends, family, enemies…anyone.”
— Patricia Pratt
To learn more about Patricia’s experience, click here.
“We love it! Josiah did a fabulous job! And I’m able to talk to Cody and Andy with any questions, so you guys just get high marks in my books. Thanks!” – Brett & Linda, Elk Grove
“It was great! And Josiah was just super! We ran into a couple little problems, and we talked about them, and got them resolved to beyond my liking. He was just outstanding.” – Paula, Sacramento
“All work was completed professionally and with great customer service. On the basis of this work and the kitchen remodel you did for me a few years ago, I continue to recommend you to friends in Davis, Woodland, and Sacramento.” —Deborah, Woodland
“Thank you for your remarkable problem solving, unfailing patience, commitment to craftsmanship, and perhaps most important, unflappable good humor. You were a pleasure to work with.” —Bill and Pat, Sacramento
“Thank you, Kitchen Mart, for making our kitchen and our bathrooms beautiful. Rich will be so very surprised when he returns from Iraq to see both bathrooms done.” —Maureen, Yuba City
“We’re writing to let you know of the high esteem in which we hold your firm. We have shown our “show place” kitchen makeover to all our friends and family. We are so thrilled with what you have created from out dark, outdated kitchen. Your staff was absolutely wonderful. Every person, from the estimator, the demolition crew, the installers, and the finishers (and I hope I didn’t miss anyone) was polite, helpful, knowledgeable, skilled, and efficient…. oh, and I can’t leave out that they were extremely neat and tidy.” —Tom and Patty, Cameron Park
“You all have a neat job. You leave people feeling really good about what you’ve provided them, and I hope you will share these comments with all of them. I’m going to enjoy the results of their work every day, every day, every day. Thank you all!” —Jean, Sacramento
“When someone takes on an expensive project such as this, there is no doubt that they would be a little apprehensive about what kind of work will be done. After talking to a few of our neighbors who recently had their kitchens done by you, we decided to take the plunge. The works that entered our home were most considerate and did everything they could to make the project easy for us. After a few days of their presence we were most comfortable having them come and go, as they needed. They always knocked before coming in and when they had to turn off the power they always made sure I had my computer off. The workmanship was very good and we are most satisfied with the job done and I would recommend Kitchen Mart to anyone taking on this kind of project.” —Chris and Myrna, Folsom
“We want to thank all of you (behind the scenes and on the scene) who helped make our dream kitchen a reality.”—Tom and Luane, Sacramento
“We are writing this letter to thank you and your company for the beautiful remodel job of our kitchen as well as the new cabinets and countertops in our bathrooms. Your employees who installed the cabinets and countertops in the kitchen were very professional and we were impressed with their dedication in their job.” —Scott and Rosemarie, Carmichael
“We love our Corian…installation was smooth and just great…you have been a dream to work with!” —Limbo and Tamara, Roseville
“Phyllis and I wish to express our thanks and appreciation of a job well done on the kitchen and hall bath reface project. As you and your team performed previously on the Corian countertop work several years ago, the planning and attention to detail resulted in a very satisfactory completion.” —Jim and Phyllis , Penn Valley
“Having been a CEO of a large institution, I have learned how difficult it is to attract and retain excellent employees. You have a company that obviously knows the value of excellent staff and treat them accordingly. Your work ethic and business rhythm are the result of your efforts. It shows in the product and service you provide. This is good management. Congratulations. —Frank and Sharon, Sacramento
Everything you said you would do, you have done. Every appointment you’ve made, you’ve kept. Your design suggestions were excellent. Your referrals for work that I needed done met every expectation. Your employees are more courteous and clean than any other contractors we have had in our home. —Russ and Mollie , Sacramento
We are so pleased with the job that I don’t know if I can adequately put it into words. The final outcome was terrific. However, the most important thing of the entire job was the people that represent you. Every one of your representatives, that had anything to do with the job, represented you and your company at the highest level possible. They are the most efficient, polite, and friendly people that have ever done any work for us. They were an absolute pleasure to have in our house. Our satisfaction was always their top priority.” —Joe, Citrus Heights
“I love my kitchen; it makes me smile every time I walk in!” —Dean and Lorraine Rinard, Carmichael
“The primary reason we are contracting with Kitchen Mart is you and the time you took with us. I realize our job is not very large for your company. However, you afforded us the time needed to move from ‘let’s not do this’ to ‘how soon can we do this?'” —Jim and Cyndie Todd, Sutter Creek
“It was a pleasure doing business with your company while having our Corian countertops installed. The crew that came to our home was such a neat group of fellows that it made the adjustment much easier.”—Don and Dorothy, Roseville
I couldn’t be happier! I love my cabinets, my counters and my new appliances from Manuel Joseph! Thank you so much!
The job was to completely demolish a very small (6×8) bathroom in a cinder block home. This is a one bathroom home.
The bathroom sink has a leaking hot water valve and hose, and the tup/shower control and faucet leaks. I was told by plumbers that they need to be replaced which would require extensive demolition of tile ,etc. It was easier to replace and remodel all flooring, wall tiles, tub/shower, sink, reface cabinets, install vent fan, replace lighting and countertops.
I received estimates from 4 contractors. Three were in the same ballpark as Kitchen Mart. TheKitchen Mart estimator, Steve King, was very professional, arrived in a timely manner, and provided me with an estimate in just a few days. As I was comparing estimates I had a number of follow-up questions which were answered completely and timely.
Kitchen Mart had previous experience with cinder block homes and was able to give me an estimate which accurately reflected the actual costs. The allowances for tile, etc., were right on. The other estimates either had very low fixture and tile allowances or higher cost estimate. I know my actual costs would have been higher had I selected a different contractor.
The other advantage to Kitchen Mart was that they do not sub-contract out any of their work. This was another advantage over the other bids I received.
The only disadvantage was a very long lead time. But it was well worth it. The 1940?s pink and maroon bathroom is now a stylish and beautiful black, white and gray that is still consistent with the style of the house and the original design concept. The workers were outstanding. Eric, the project manager was very helpful, responsive. The entire crew was outstanding and the prep and tile work was exceptional. I have absolutely no complaints and would use them again anytime. The entire staff of Kitchen Mart were delightful to work with, always polite, responsive and dedicated to providing outstanding customer service